Appsolutetech - Privacy Policy

Privacy Policy- Last Updated April 2019

The policy: This privacy policy notice is for this website; www.appsolutetech.co.uk and served by Appsolutetech.co.uk 51 Southgate Street Redruth Cornwall TR152NA and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

“I”, “our”, “us”, or “we” refer to the business, Appsolutetech.co.uk “you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner’s Office.
Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are registered with the ICO under the Data Protection Register
Lawful basis: Consent

The reason we use this basis: You initiate the process yourself by using the website or forms within.
We process your information in the following ways: By sending e-mails from our website to a member of staff that you have submitted using our contact form(s), By sending data you type in our online chat form(s) to a member of staff directly using secure messaging applications.

Data retention period: Data is deleted once actioned or typically archived for no more than 1 month.

Sharing your information: We do not share your personal information with any third parties.

Lawful basis: Vital interests

The reason we use this basis: It is required for the security, development, and bug tracking of this site. We process your information in the following ways: We store logs which include your IP Address(es), Browser Used, Pages Accessed, & HTTP Status Codes

Data retention period: 3 Months

Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and
the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

NID – Contact Us Page – Used by Google Maps, Unique ID used for identifying a returning users device
DYNSRV – Site-wide – Used within our website to store custom settings applied by users, strictly kept in-house and not used for tracking elsewhere

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

External Mapping Application, Google Maps and Adverts within.

Our website may contain adverts, sponsored and affiliate links on some pages that use Google Maps. These are typically served through our advertising partner; Google. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as ‘non-personalised’ cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.